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Hilo Information Update # 2 for December 28th, 2019

Power has been restored to all customers in the Downtown Hilo and HELCO continues with repairs to utility lines on Waianuenue Avenue.


Another power outage has been reported in the Kawailani area is a result of a vehicle collision involving multiple utility poles on Kilauea Avenue near East Kawailani Street.

The Hawaii Electric Light Company (HELCO) reports large tree had fallen across Waianuenue Avenue near Rainbow Drive in Kaumana and taken down a power line that is currently the cause of the outage for customers around the Downtown Hilo area.


As of 7:00 pm, approximately 1080 were without power and a troubleshooter was en-route to the scene to begin repairs and assist the Hawaii Fire Department (HFD) along with the Department of Public Works (DPW) crews with the removal of the tree.


At 7:30 pm Saturday evening, HELCO reported all customers have been restored and crews at the scene on Waianuenue Avenue continue with repairs to the utility lines damages from the fallen tree.


The Hawaii Police Department (HPD) reports Waianuenue Avenue between Rainbow Drive and Hilo Medical Center was closed to all traffic as HFD, DPW, and HELCO crews began tree removal and repairs. Traffic was being detoured using Rainbow Drive around the work area.


During the power outage, some traffic lights and street lights around the Downtown Hilo area were reported to be out and HPD officers were directing traffic at major intersections to help with the backlog in traffic.

Update on the second incident in Kawailani:

The Hawaii Fire Department (HFD) along with the Hawaii Police Department (HPD) responded to a report of a vehicle accident involving multiple utility poles that occurred on Kilauea Avenue near East Kawailani Street Saturday evening.


The initial call came in at 8:50 pm and HFD crews from the Haihai Fire Station and HPD officers from the South Hilo Patrol responded to the scene located at 2300 block of Kilauea Avenue in Kawailani.


Upon the arrival of emergency crews, numerous reports came that a single vehicle had overturned and collided with multiple utility poles before coming to rest on Kilauea Avenue. Power lines and telephone/cable lines were reported down as a result of the collision. The occupants of the vehicle had also reported have left the scene prior to emergency crews arriving on the scene.


Once on scene, HFD and HPD crews determined there were no patients at the scene, however, a short time later found the driver down the road and HPD officers transported to Hilo Medical Center for further evaluation.


HPD officers immediately closed Kilauea Avenue between Kahaopea Street and East Kawailani Street until the roadway could be safely cleared and until repairs are made to the damaged utility poles.


HELCO reported a handful of residences in the area of the collision were without power and should have service restored within the next few hours.


HPD stated they expect Kilauea Avenue to be closed for at least 3 to 4 hours.

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